Store Policies

Payment
We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance. You do NOT, however, need a PayPal account to use PayPal secure service. Payment must be received at time of purchase or I will not be able to ship your item. If payment is not received within one week of purchase I will cancel the transaction and the item(s) will go back into my shop. Thanks for your understanding!

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Shipping
I try to keep my shipping prices as low as possible and only cover the shipping and packaging costs. If you live local to Boyertown, PA and are willing to pick up, I will refund all shipping fees (please make a note in the message to seller at checkout). Note that there is no shipping fee for PDF patterns.

Refunds & Exchanges
If you are not pleased with your product when it arrives, send it back within one week of receipt and I will reimburse you. Please include a note as to why you are returning the item. Buyer is responsible for return shipping. PDF patterns are nonrefundable.

Coupons
If you are using one of the special coupons I hand out at shows, please make sure you enter the number in the message to seller box at checkout. *I do not accept double coupons!* One coupon, per customer, per order. But you MAY use a coupon in conjunction with any other sale I am running in my shop. Coupons and sale discounts will be reimbursed through PayPal.

Privacy
You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later. LikeClochework will never sell or give away your information to anyone. Ever.